Digital innovation is disrupting media and entertainment. Amid competition from digital giants, traditional media companies face an existential challenge

Media and Communication

The past decade has witnessed constant growth and change in the business and operational requirements of the communication industry. An explosion of new technologies – such as 5G/LTE, cloud, social networking, and smartphone – has forever changed the way we share and consume information. In aggregate, these breakthrough technologies have given rise to a digital world. In order to win in this digital world, Communication Service Providers (CSPs) have shifted their focus from technology infrastructure to value added services and the delivery of a superior customer experience.

Shifting consumer behaviours, disruptive technologies, convergence, and quadruple-play offerings are revolutionizing the media industry. These changes are driving major transformations within media companies. Across media sectors, companies must ramp down traditional offerings, ramp up new revenue streams, and innovate business models. They also must improve operational efficiency, strengthen brand perception, and identify new opportunities for value creation. Companies that make the tough choices and establish truly digital ways of working will position themselves to move forward as speedier, nimbler, and more efficient organizations.

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